current tenants
Get answers to the most popular questions we get. If you still have a question about our services or properties, please don't hesitate to contact us.
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What's the process for maintenance requests?
We strive for prompt and effective resolution of any maintenance issues. Generally, tenants can submit maintenance requests through our online tenant portal for quick response and tracking.
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What does the tenant portal do?
The Tenant Portal is an online tool provided for you at no cost. You will be able to:
- Pay your rent online.
- View your previous and upcoming payments.
- Add your renter's insurance information (if needed).
- Submit and track maintenance requests.
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How do I access my Tenant Portal?
If the tenant portal is enabled for your property, you will receive an automated invitation to your email. You can also click here to watch a video on using the portal.
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How Do I Pay Rent?
Access your tenant portal to make rent payments easily. If you're stuggling with accessing the tenant portal you can also click here to watch a video on using the portal.
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My Tenant Portal Isn't Working?
If you've been approved as a tenant with Contractor Station, you should have recvied an email with instructions to login / set up your account. If your account is disabled or the your portal is not working, make sure you are still a tenant with Contractor Station, that your account information is correct, and your using the correct link. Any other issues please contact property management directly!
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My Digital Key Isn't Working?
Has it been awhile since you last entered the complex? Digital Keys update constantly, and if you haven't visited the complex in sometime, your key might need updated. Please contact property mangement directly to have your Digital Key updated to gain access!
Have more questions? Contact us today.